Frequently Asked Questions

We are always glad to help answer your questions!

Shopping Online

Shipping & Delivery

All purchases made on the Pinehurst Olive Oil Co. website will be delivered via the US Postal Service. Depending on the state shipping to, delivery typically takes between 2 to 5  business days. You will receive notifications on the status of your order via email.

Payment, Pricing & Promotions

All prices on the website are subject to change at any time, and the price of an item when an order is placed is final.

Bottle Size

Our website allows our customers to purchase a variety of bottle sizes. You can choose from the following sizes:
Small- 200 ml
Medium- 375 ml 
Large- 750 ml

Olive Oil and Balsamic 101

What is Extra Virgin Olive Oil?

First, olive oil is considered “extra virgin” when it has been produced by a simple pressing of the olives. Other grades like “olive oil” are usually produced using chemicals and other processes to extract the oil from the olives. Second, extra virgin must meet certain laboratory tests on things like acidity and levels of peroxide.

What is Balsamic Vinegar?

In Italy there is strict regulations to differentiate between TRADITIONAL BALSAMIC VINEGAR and the commercially made, inferior product. Sweet Trebbiano white grapes produced in and around the area of Reggio Emilia and Modena, Italy form the base of the world’s only true balsamic vinegar. The grapes ripen on the vine for as long as possible to develop their sugar. The juice, or “must”, is pressed out of the grapes and cooked in copper kettles.  Balsamic vinegar is aged in the “solera” style method in the attics of vintners where acetic fermentation begins from naturally present bacteria. The vinegar slowly oxidizes and is reduced naturally over time. The vinegar is transferred into progressively smaller barrels each year. The vintner will blend each year’s production to create a complex balsamic. Our Balsamic has the perfect balance of sweet and tart. You will surely be pleased with the amazing flavors of our beloved balsamic.

Is your Extra Virgin Olive Oil first cold pressed?

Yes, indeed! Our extra virgin olive oils are derived from the very first "crush" of the olives in the mill. Additionally, no added heat was used during the crushing phase.  Both of these factors insure a high quality Extra Virgin Olive Oil

Can you cook with Extra Virgin Olive Oil?

All day long!  The fresher the extra virgin, the higher the smoke point.  You can sauté, grill, bake and fry in extra virgin!  Basically, a high quality olive oil is not going to give you any trouble but be careful....it gets hot and it will splatter if left out of control. 

What is the shelf life of Olive Oil?

All of our oils are unrefined and are therefore best consumed as close to the crush/production dates as possible. If stored properly, our oils will hold their fresh flavor up to 12 months. Over time, the oils will gradually lose their fresh flavor and their polyphenols (antioxidants) and vitamins will decrease.  Make sure to enjoy them as they are fresh and full of nutrients!

How do I store oils and balsamic?

The best way to store oils and balsamic is at room temperature, in a dark place and away from sunlight or heat.

Where do you get your olive oils?

We partner with a company called Veronica Foods who source their olive oils from across the globe.  They specialize in procuring only the finest of olive oils from farmers in both the Northern and Southern Hemisphere parts of the world.  You will always be able to trace your oil to the farm where the olives were grown and crushed.  Veronica Foods imports more than one million gallons of the freshest EVOO every year.

Can I substitute butter for oil in recipes?

Absolutely.  Our butter infused olive oil is a wonderful, healthy alternative to butter in baking.  1 teaspoon of butter = 3/4 teaspoon of olive oil.

What is the ratio of Balsamic vinegar to Olive Oil in a salad dressing?

We suggest starting with 1 part Balsamic to 1 part Olive Oil.  It will really depend on your personal preference.  If you would like your dressing less sweet, reduce the Balsamic vinegar.  

Are your Olive Oils and Balsamic Gluten-Free?

Yes, they are!

Do your products contain nuts?

Our olive oils and balsamic do not contain nuts.  However, our Walnut, Almond and Sesame Oil do.

What are Polyphenols?

Polyphenols are a key component to Extra Virgin Olive Oil, and are considered to be one of the best health benefits within the oil. Polyphenols furnish the immune system, protect us from heart diseases and display anticancer activity as they act as free radicals traps.

tasting parties

How do I Schedule an event?

You can contact us at (910) 986-0880, send us an e-mail at pinehurstoliveoil@gmail.comor stop by the store at 105 Cherokee Rd Suite B-E in the Village of Pinehurst! Call us to book your event today!

Event Cancellation Policy

We ask that you provide us with a final head count no later than 5 days prior to the event, at that time we also require 50% of the tasting party fee to help offset the cost of the food. We thank you for your understanding in advance.

What should I bring?

We provide all supplies, food and equipment needed for class. Bring a pen if you like to take notes and a special beverage of your choice, otherwise leave everything else to us!

How many participants are at each event?

We require a minimum of 6 people per tasting party and can easily accommodate up to 10-12 people. Larger classes are available on request. Contact us with questions regarding private parties.

How much food will be provided for tasting parties?

Participants will enjoy a serving of the prepared recipes and serving sizes are typically appetizer-sized. We serve 3-4 food items per party, to ensure that participants can try an array of foods that use our Olive Oils and Balsamic Vinegars. Menu items are subject to change based on ingredient availability.

Are participants entitled to any special offers during events?

On the day of the party, participants receive 15% off all olive oils and balsamic vinegars (this excludes herbs, salts, beauty products and other items).

How can I receive notice of upcoming events?

You can receive e-mails on upcoming class schedules, special offers, and Pinehurst Olive Oil Co. events by joining our free Preferred Customer Program. Stop in today or send us an e-mail to be added to our Customer List.

bottle refilling program

How does the bottle refilling discount work?

We would love to refill your bottle and give you a discount.  However, we will only be able to refill a clean bottle that has been either run trough the dishwasher or cleaned thoroughly with a bottle brush. There must not be any residual oil, balsamic or water in the bottle.  This will insure the quality of the refill and maintain a clean and sanitary environment for all.

The following discounts apply:
Small $1.00
Medium $1.25
Large $1.50

Have any questions we didn't answer?